Doug Zahn, How to be more effective in your professional life. Amstat News, 2009 09 01. Available in html format
- Doug Zahn has done a tremendous amount of work on what I like to call the human factors in statistical consulting. He summarizes some key ideas in this article. His humorous anecdote about his prized Mustang car illustrates the tendency of all of us to be poor listeners. Pay special atention to Table 1 where he outlines the five steps you should always follow in any consulting interaction. Dr. Zahn also shares a story of when he didn’t listen to his nine year old son, and draws an analogy to his (and our) interactions with other researchers.
Note: combined with an similar post written on 2018-01-22.
An earlier version is here.